The CON29DW Residential mitigates risk for consumers and their advisers. It enables consumers to make informed decisions about their purchase by providing them with critical information that will indicate whether, for example:

• further development is feasible without impacting on water and sewerage assets
• there is risk of sewer flooding
• whether the property is connected to sewerage and water services.
• low water pressure
• internal flooding from overloaded public sewers
• nearest public sewage treatment works
• a copy of the public sewer and water records.

Each CON29DW Residential provides essential information on the property’s drainage and water assets, with each producer taking ownership and providing specified liability cover. The 25 questions address:

• services for which the property is connected
• charging basis for services
• contact details for sewerage and water billing company
• meter location (if applicable)
• adoption agreements
• building over consents
• sewers within the boundary and within 100 feet
• low water pressure
• internal flooding from overloaded public sewers
• nearest public sewage treatment works
• a copy of the public sewer and water records.

The CON29DW Residential enquiry consists of 25 standard questions so wherever in England it is purchased, it addresses the same important property information areas with all questions are answered in full.

Industry specialists prepare responses to the CON29DW Residential Search, making technical and often complex information accessible and understandable. Support is available to customers to enhance their understanding of the issues raised.

To ensure that the CON29DW Residential remains fit for purpose and adds value for customers, DWSN members work closely with key stakeholders, such as the Law Society and lenders, to review both its content and its presentation.