This privacy notice lets you know how Drainage and Water Searches Network Limited (Company number 08971110) will collect and use personal data and when we may be required to share such information with others.
DWSN welcomes your questions and comments regarding our policy on processing personal information. If you have any queries, please contact us by one of the methods listed below.
The processing of personal data by DWSN is primarily limited to that of its employees. However, there may be instances in which we need to process the personal information of others.
We may collect your personal information if you:
Personal information we may process includes:
DWSN does not process special categories of personal data.
Where we need your consent to process your data, we will clearly ask for it and will tell you why we are processing your data. If you withdraw your consent, we will stop processing your data for the purpose for which you gave consent. This does not mean that we will no longer process your data – we may still process your data if we have another purpose with a different legal basis.
The law requires that we have a specific legal basis to process your personal data. The majority of the processing that we undertake is carried out on the basis that it is needed to enable us to comply with our contractual obligations by delivering the service you may require. On the occasions that we will respond to a query you may have raised, we will process your personal information of the basis of you having given your consent. If we do not have your consent but believe there is a legitimate business interest to process your personal information, you will be informed and a legitimate interest assessment carried out which will be made available on request.
We may share your personal data with our affiliated partners or sub-contractors if necessary to deliver the service you require, including our financial accountant Booth Ainsworth and secretariat Lodestar. However, your personal information will not be processed for any other purpose or disclosed to any other third party without your consent.
Please note that whilst you are able to object to your data being shared with these companies, we may be unable to provide you with the services you require as a result.
Whilst your personal data will not be transferred outside of the European Economic Area by DWSN, there may be instances in which it may be by our partners and suppliers. If it is, we will ensure that they have the necessary procedures in place to ensure it is appropriately protected.
We will retain your personal data for as little time as possible to enable us to deliver the service you requested, or as long as we are legally obliged to.
Our website lets you have full control over the personal data stored regarding your browsing activity.
This site contains links to other websites, those of the companies that form the membership of DWSN. Please note that when you click on one of these links, you are leaving to visit another website. We encourage you to read the privacy notices of these linked sites for details as to how your personal information will be processed.
You have a number of rights in relation to the personal data that we hold about you. Specifically, you can:
If we refuse your request under the above rights, we will tell you why. You have the right to complain as outlined below.
If we are unable to action your request we will explain our reasons why.
DWSN will not use the personal information we collect from you to market our services, nor will we share it with any third parties for marketing purposes.
If you believe there has been a breach of your personal data or that your rights have been affected, you may complain to the Data Protection Officer by writing to:
Alternatively, you can make a complaint to the Information Commissioner’s Office by visiting their website www.ico.org.uk, or phoning 0303 123 1113.
A cookie is a text-only string of information which a website downloads to your computer or device. They are used to make the website work efficiently or to provide information about your visit.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
We may collect technical data about the type of Internet browser and computer operating system that you use, and also which pages you visit and interact with. This information does not identify you as an individual and is used only for tracking site use so that we can improve our experience on the site.
We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and how you can control it.
If you have any questions that haven’t been covered, please contact us.
In writing to:
Email us at:
Or phone our customer services team on
Any changes we may make to our privacy notice in the future will be updated on our website at www.dwsn.org.uk
This privacy notice was last updated on 6th April 2020.
Registered company address: